Contact
The fastest way is email. We reply within one business day.
General questions, sizing help, the story behind a pad
[email protected] Order status, shipping changes, tracking issues
[email protected] Returns and exchanges
[email protected] If you'd rather all three go to one place: they do. We split the addresses so customer service can route faster as the operation grows.
When we reply
Monday–Friday, California time. Weekend questions get answered first thing Monday.
Where we are
The website and customer support are Sidtech's, run from Northern California. Pads are cut to spec in California.